Philippine Animal Welfare Society (PAWS) - FREQUENTLY ASKED QUESTIONS (FAQS)
  • HOME
  • COMMON PUBLIC MISCONCEPTIONS ABOUT PAWS
  • ADOPTION: How do I adopt from PAWS?
    • How can I adopt a dog/cat, I don't live in Manila?
  • ADMISSION / ABANDONMENT: Can PAWS adopt/take my pet? Can I donate my pet to PAWS?
    • ADMISSION Policy and REHOMING ASSISTANCE Policy
    • ADMISSION AND REHOMING: 11 Reasons PAWS Cannot "Adopt" Your Pet
    • CAN PAWS TAKE MY PET? [VIDEO]
    • Nag-aampon o tumatanggap ba ng aso o pusa ang PAWS?
    • Aggressive (Matapang/Wild) Dog. Can we surrender?
  • ANIMAL CONTROL VS ANIMAL WELFARE
  • ANIMAL WELFARE LAWS
  • BRANCH OF PAWS: Are there other PAWS branches? Sana may PAWS dito!
  • CITY POUND: Help! My dog was caught and was taken to the pound. Is this right/legal?
    • HOW NOT TO REPORT ABOUT THE CITY POUND
    • BACOLOD CITY POUND EMAIL FROM GLENN
  • CRUELTY: Hit-and-Run Case
  • CRUELTY: How To Report Animal Cruelty + Calling 117
  • CRUELTY: Online photos / videos / links, what can I do about these?
    • Online Cruelty: CRUSH VIDEOS
    • Online Cruelty: Marie Jhane Gonzales fb post (dog who ate slippers)
    • Online Cruelty: PAWS Response to Facebook Crush Video
  • DOG BITES: Help! I was bitten by a dog. What do I do?
  • DONATE: How can I donate to PAWS?
  • FOSTER: Temporarily keeping a rescue is one of the most important things a volunteer or concerned citizen can do. What does it take to foster?
  • HOARDING AND IRRESPONSIBLE RESCUING
  • HUMANE EDUCATION - BARANGAYS / SUBDIVISIONS : Does PAWS give seminars for barangays on animal care, catching of strays, responsible pet ownership?
  • HUMANE EDUCATION: School Tours / Student Interviews / School Visits
  • NEGLECT: My neighbor is beating their pet. My neighbor is not giving food/water/shelter.
    • NEGLECT (TAGALOG): May nakita akong alagang aso/pusa na pinapabayaan
    • NEGLECT CASE: HOW NOT TO REPORT
  • NEGLECT: Pet shops (Animals are malnourished, not fed, kept in small/cramped cages, etc.)
  • NEIGHBOR COMPLAINING ABOUT OUR PETS
  • PET SHOPS / PETS FOR SALE: Is it ok to buy from a pet shop? Is it legal to sell animals in the streets?
    • How do we get rid of puppy mills?
    • I did my research and I really want a purebreed. Any tips on how to choose?
  • REHOMING ASSISTANCE
  • RESPONSIBLE PET OWNERSHIP
    • Responsibilities of a Pet Owner (RA9482 The Anti Rabies Act)
    • PROOF OF OWNERSHIP
  • RESPONSIBLE RESCUING
  • SHELTER CLEANING PROGRAM
  • SHELTER FEEDING PROGRAM
  • SICK PET: Help, my pet is sick. What do I do?
    • (Tagalog) Maysakit ang alaga
  • SPAY/NEUTER: Benefits
    • SPAY/NEUTER: What to expect / How much?
    • SPAY/NEUTER: When will there be an Outreach here in my province?
    • SPAY/NEUTER: When is the next free spay/neuter at PAWS? Sana meron din dito sa province namin.
    • S/N Outreach: How much will it cost, How to organize?
  • STRAY-RESCUE: What To Do With Rescues and Stray Emergencies
    • STRAY-RESCUE: How do I admit this poor puppy/kitten/cat/dog I saw on the streets?
    • STRAYS - How to get them off the streets?
    • STRAYS: Why are there stray cats and dogs?
    • ACTUAL REPORT: Dog with cyst. Need assistance.
    • ACTUAL REPORT: Abandoned dog
    • ACTUAL REPORT: Run-over stray dog with bone sticking out
    • ACTUAL REPORT: Stray dog in bad condition beside hospital
  • STRAY/RESCUE: Dog/Cat Stuck In Tree/Roof/Sewer/Creek/Etc
  • STRAYS/PETS OUT IN THE RAIN/TYPHOON
  • STRAY CATS: Trap-Neuter-Return (TNR)
  • TNR - How to do community TNR
  • VET SERVICES: Does PAWS offer vet services?
  • VET MALPRACTICE: My pet died at the vet, I think this is negligence, how can I complain about it?
  • VOLUNTEER: How do I become a PAWS volunteer? / I'm not from Manila, how can I volunteer? / Can kids volunteer?
  • WHY DO DOGS BITE?
  • ABANDONED DOGS, PUPPIES, CATS, KITTENS - Can PAWS rescue them?
  • ABANDONED NURSING KITTENS: Help! I found these little kittens and I don't know how to take care of them.
  • BABIES AND PETS
  • BEHAVIOR AND TRAINING: My dog has biting/aggressive problems, etc? What do I do?
  • BOARDING: Can I board my pet at PAWS? Can my pet stay temporarily at PAWS?
  • BURIAL/CREMATION: Does PAWS offer these services?
  • CONDO DOES NOT ALLOW PETS
  • DR. DOG : How can my dog be a part of the Dr. Dog Program?
  • EXOTIC PETS: Is it legal to keep exotic animals?
  • FOUND PET
  • LOST PET: My pet is missing. Can you help me?
  • NEW YEAR'S TIPS
  • ON DOLPHINS, COCKFIGHTING, ETC.
  • PAWS LOGO: Can our group use the PAWS logo for our event that will benefit PAWS? Can I use the PAWS logo for my blog?
  • TRAVEL WITH PET
  • PAWS Facebook Posting Guidelines
  • PREPARING FOR DISASTERS
  • 5 Freedoms

Help! Where can I report vet malpractice? I brought my pet to a vet for treatment but my pet died.


A comprehensive investigation by a veterinarian or a team of licensed veterinary practitioners can determine whether there was malpractice done by another veterinarian in the treatment, surgery of your pet.

This service (investigation, necropsy) is something that we cannot offer as PAWS only has one vet that attends to charity cases, emergency cases and the giving of low-cost spay-neuter services. Due to this workload, the PAWS vet cannot conduct a full necropsy on all malpractice reports.

We suggest that malpractice cases/complaints be addressed to the PRC (Professional Regulatory Commission) or PVMA (Philippine Veterinary Medical Association). Note : It must be the aggrieved pet owner who submits and files the complaint (not any one else, not even a concerned citizen).

Here are the details for the PVMA:

You may write to the PVMA Ethics Committee, addressed to Dr. Jovellanos about your experience with the veterinarian in question.

DR. MARIANO LL. JOVELLANOS
Ethics-Commitee
Phil Veterinary Medical Association
Unit 233 Union Square Condominium, 15th Avenue,
Cubao, Quezon City 1109
Tel : (632) 911-3159
Fax : (632) 912-9381
E-mail : [email protected]
E-mail : [email protected]

Here are the details for PRC:

PRC General Inquiries
(632) 7368018

PRC Central Office
P. Paredes St. cor. Morayta St.
Sampaloc, Manila
Tel. (632) 7368018
Telefax (632) 7354476


For malpractice charges, you may consult with a private lawyer as our volunteer lawyers are handling mostly animal cruelty cases.

We hope that this information has been helpful.


How to prevent this from happening?

1. Find a qualified, competent, and caring licensed veterinarian.

2. Don't wait until your pet is very ill before bringing him/her to a vet. Take your pet to a vet asap at the first sign of a problem for proper diagnosis and treatment.  Inform your vet of any reactions or problems.

3. Do not be reluctant to seek a second or even third opinion from another vet regarding the diagnosis of your pet.

4. Monitor your pet's stay at the hospital or clinic. Ask questions if you do not understand what services the
veterinarian is tendering. Trust your common sense.

5. If you suspect malpractice, immediately seek an independent and confidential second opinion. If your pet has died, preserve the remains and quickly take the body to another veterinarian for a necropsy to determine the cause of death.

6. Always ask for a copy of your pet's test results (blood test, x-ray, etc) and keep a record of whatever treatment is being administered for that day you have brought your pet to the vet.

7. If you have received a second opinion that supports your concern about malpractice, immediately consult with a private lawyer for advice.

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