- HOME
- COMMON PUBLIC MISCONCEPTIONS ABOUT PAWS
- ADOPTION: How do I adopt from PAWS?
- ADMISSION / ABANDONMENT: Can PAWS adopt/take my pet? Can I donate my pet to PAWS?
- ANIMAL CONTROL VS ANIMAL WELFARE
- ANIMAL WELFARE LAWS
- BRANCH OF PAWS: Are there other PAWS branches? Sana may PAWS dito!
- CITY POUND: Help! My dog was caught and was taken to the pound. Is this right/legal?
- CRUELTY: Hit-and-Run Case
- CRUELTY: How To Report Animal Cruelty + Calling 117
- CRUELTY: Online photos / videos / links, what can I do about these?
- DOG BITES: Help! I was bitten by a dog. What do I do?
- DONATE: How can I donate to PAWS?
- FOSTER: Temporarily keeping a rescue is one of the most important things a volunteer or concerned citizen can do. What does it take to foster?
- HOARDING AND IRRESPONSIBLE RESCUING
- HUMANE EDUCATION - BARANGAYS / SUBDIVISIONS : Does PAWS give seminars for barangays on animal care, catching of strays, responsible pet ownership?
- HUMANE EDUCATION: School Tours / Student Interviews / School Visits
- NEGLECT: My neighbor is beating their pet. My neighbor is not giving food/water/shelter.
- NEGLECT: Pet shops (Animals are malnourished, not fed, kept in small/cramped cages, etc.)
- NEIGHBOR COMPLAINING ABOUT OUR PETS
- PET SHOPS / PETS FOR SALE: Is it ok to buy from a pet shop? Is it legal to sell animals in the streets?
- REHOMING ASSISTANCE
- RESPONSIBLE PET OWNERSHIP
- RESPONSIBLE RESCUING
- SHELTER CLEANING PROGRAM
- SHELTER FEEDING PROGRAM
- SICK PET: Help, my pet is sick. What do I do?
- SPAY/NEUTER: Benefits
-
STRAY-RESCUE: What To Do With Rescues and Stray Emergencies
- STRAY-RESCUE: How do I admit this poor puppy/kitten/cat/dog I saw on the streets?
- STRAYS - How to get them off the streets?
- STRAYS: Why are there stray cats and dogs?
- ACTUAL REPORT: Dog with cyst. Need assistance.
- ACTUAL REPORT: Abandoned dog
- ACTUAL REPORT: Run-over stray dog with bone sticking out
- ACTUAL REPORT: Stray dog in bad condition beside hospital
- STRAY/RESCUE: Dog/Cat Stuck In Tree/Roof/Sewer/Creek/Etc
- STRAYS/PETS OUT IN THE RAIN/TYPHOON
- STRAY CATS: Trap-Neuter-Return (TNR)
- TNR - How to do community TNR
- VET SERVICES: Does PAWS offer vet services?
- VET MALPRACTICE: My pet died at the vet, I think this is negligence, how can I complain about it?
- VOLUNTEER: How do I become a PAWS volunteer? / I'm not from Manila, how can I volunteer? / Can kids volunteer?
- WHY DO DOGS BITE?
- ABANDONED DOGS, PUPPIES, CATS, KITTENS - Can PAWS rescue them?
- ABANDONED NURSING KITTENS: Help! I found these little kittens and I don't know how to take care of them.
- BABIES AND PETS
- BEHAVIOR AND TRAINING: My dog has biting/aggressive problems, etc? What do I do?
- BOARDING: Can I board my pet at PAWS? Can my pet stay temporarily at PAWS?
- BURIAL/CREMATION: Does PAWS offer these services?
- CONDO DOES NOT ALLOW PETS
- DR. DOG : How can my dog be a part of the Dr. Dog Program?
- EXOTIC PETS: Is it legal to keep exotic animals?
- FOUND PET
- LOST PET: My pet is missing. Can you help me?
- NEW YEAR'S TIPS
- ON DOLPHINS, COCKFIGHTING, ETC.
- PAWS LOGO: Can our group use the PAWS logo for our event that will benefit PAWS? Can I use the PAWS logo for my blog?
- TRAVEL WITH PET
- PAWS Facebook Posting Guidelines
- PREPARING FOR DISASTERS
- 5 Freedoms
WHAT TO DO WHEN YOU SEE PET NEGLECT
Sample Question:
I know someone (neighbor, friend, relative, etc.) who is hitting/hurting/refusing to give food, water or shelter to their dog/cat, not bringing their pet to a vet and it really needs medical treatment. What can I do? I don't want them to know that I complained about them to PAWS.
Below is an actual email sent to PAWS--
Answer from PAWS:
If the dog is within the property of the suspected animal offender, "starvation" and other neglect is one of the most difficult things to prove. Several times we have already knocked on doors and checked and the owner simply says that "reports aren't true, dog is being fed, dog is just sick, dog doesn't eat much, etc"
If the approach isn't a friendly one initially made by a friendly neighbor (i.e bringing in food to share in the guise of having a birthday party and just 'steering conversation into' condition of the dog) or if someone of authority suddenly knocks on their door without an initial friendly intervention, the more likely the dog will 'disappear'.
Offenders know that the dog is the most damning piece of evidence and will try to hide or transfer the animal in a place where it can't be seen. In which case, we would have to have an affidavit of a neighbor willing to testify at all court proceedings that the dog is being starved and try to secure a warrant.
Note: PAWS does not have legal authority to confiscate owned animals who are neglected or abused. This has to be coordinated with police and proper charges have to be filed in order for the animal to be taken out of harm's way. Without a written affidavit and witness willing to come forward, PAWS cannot forge ahead with further legal action. PAWS is not like animal cops or SPCAs you see on tv - those orgs have funding from their govt and support from their police. In truth, the proper government agency that should receive these reports and who has the authority to take action regarding animal welfare concerns is the Bureau of Animal Industry - Animal Welfare Division - tel. # (02) 926-1522; Office of the Director tel. # (02) 926-6833 / (02) 928-2429.
Please let us know if you can make a friendly approach. If not, please be prepared to execute an affidavit stating that you have personal knowledge that the dog isn't being fed (i.e. state circumstances why you know this) and submit to us.
A third option would be for PAWS to send a warning letter, but from experience, this 'spooks' the owner and also results in a "disappearing act" for the dog. We would recommend trying the friendly approach first. If the owner can be educated about responsible pet ownership (*please be careful not to sound as if you are reprimanding the owner when you do the initial approach), it is the dogs that will benefit from your diplomatic approach and you will get all the information needed for a complete report.
The first line of aid for the neglected animal is YOU - the informant/concerned citizen. We expect all informants/concerned citizens reporting to us to take proactive steps in order to help the animals without waiting for PAWS' response, since you are already in the location where the neglect is occurring.
Kindly remember that PAWS volunteers are ordinary citizens just like you who have taken their concern one step further by speaking up for the animal. =)
In summary, the options you have are:
1. Try the friendly approach.
Example: Offer food and/or water. Offer to help build a proper shelter. Offer to help bring the animal to a vet -- For Metro Manila cases: The PAWS Clinic is a low-cost clinic open for consultations from 1:00-3:00pm on Mon-Tues-Thurs-Fri-Sat except holidays. Other low-cost clinics are UP Vet (in Diliman), PSPCA (in Recto) or the city vets. For those in the provinces, approach your City Vet Office for lower cost vet services compared to private clinics. Enlighten pet owner that neglect or cruelty is a violation of The Animal Welfare Act (RA8485) and that it would be better if he/she can improve pet's living conditions so as not to be charged.
2. Call in 3rd party such as PAWS (if in Metro Manila) and barangay for visit (we try to keep it friendly but a lot turn hostile at being confronted)
Note:
PAWS is a volunteer-based organization so we do use the barangay a lot (Barangay officials, unlike PAWS volunteers who are unpaid and have regular day-jobs, are mandated to check on violations of the law - a way of making your taxes work for you and impress upon government officials that animal welfare concerns are important to their voters).
For Metro Manila cases, if you choose PAWS, please make sure you have submitted an affidavit first (link for Affidavit on Pet Neglect) because PAWS would want to be ready to file criminal charges in case talking with the owner does not work. For cases outside Metro Manila, please provide transport for the PAWS representative or call PAWS for guidance on how to file cases yourself.
If you (the informant) wants PAWS to do an ocular inspection (within Metro Manila), serve a warning letter and/or investigate - we would need your help by providing ALL of the following info:
Usually, what happens without an affidavit from you is this:
Know that a warning letter from PAWS may not even elicit a response unless follow up letters mentioning the filing of charges is brought up. This is why we need the witness affidavit leading in case we have to proceed with filing criminal charges.
Your identity as the informant is NOT REVEALED, AND IS KEPT CONFIDENTIAL during the initial stages (warning letter, ocular inspection).
3. File charges. Filing charges consist of executing an affidavit and swearing before a Prosecutor. We can help you do this (i.e. we will have your affidavit checked for free). No expense involved except for time spent, transport on both our parts. PAWS assists complainants in court cases.
Please send email with what you decide to do, and your affidavit should you choose to help bring the animal offenders to justice ---
TO: [email protected]
CC: [email protected]
Thank you.
* * * * * * *
PAWS urges concerned citizens/animal lovers to be the proactive partners in promoting animal welfare by providing the necessary information, initiative to enlighten, intervene and/or take action and willing to come forward as witnesses in cases of cruelty, abuse, neglect and imminent danger.
We always advise our volunteers and concerned citizens alike to thoroughly assess the situation whenever a suspected case of animal cruelty or neglect is apparent. We also strongly encourage people to exert an effort in communicating with pet owners, or ask help from neighbors or local authorities who might be able to assist in these types of events.
After one has assessed the situation and/or has talked to a neighbor/home association/barangay or has confirmed the neglect, we ask that you email complete details - what, where, when, who. As mentioned above, it is important to provide the name, contact # and address of the persons involved as well as your witness affidavit.
We try to reply to emails in a timely manner (within 48 hours). Please remember PAWS is a volunteer-based organization with limited resources. More often than not, there are only a few people having to attend meetings and hearings, check email, take calls, man the shelter, assign and monitor activities of volunteers among other responsibilities which may or may not be related to the shelter.
I know someone (neighbor, friend, relative, etc.) who is hitting/hurting/refusing to give food, water or shelter to their dog/cat, not bringing their pet to a vet and it really needs medical treatment. What can I do? I don't want them to know that I complained about them to PAWS.
Below is an actual email sent to PAWS--
- Thank you for taking your time in reading my email. I would just like to ask for enlightenment.
I have this neighbor (quite far from our place) who has this dog chained on their windows. I just noticed that the dog is getting really thin as if it is being starved to death. Before that, the house beside this "cruel neighbor" also has a thin dog with the same condition. I fed it once and notified the owner of the house regarding the cruelty. After two days, I've never seen the dog.
Tonight, I will visit and hopefully feed the dog when I get back from work. The people here are not really friendly and the police are unreliable.
Will this kind of act (starvation of animals) has good chances to be resolved?
Answer from PAWS:
If the dog is within the property of the suspected animal offender, "starvation" and other neglect is one of the most difficult things to prove. Several times we have already knocked on doors and checked and the owner simply says that "reports aren't true, dog is being fed, dog is just sick, dog doesn't eat much, etc"
If the approach isn't a friendly one initially made by a friendly neighbor (i.e bringing in food to share in the guise of having a birthday party and just 'steering conversation into' condition of the dog) or if someone of authority suddenly knocks on their door without an initial friendly intervention, the more likely the dog will 'disappear'.
Offenders know that the dog is the most damning piece of evidence and will try to hide or transfer the animal in a place where it can't be seen. In which case, we would have to have an affidavit of a neighbor willing to testify at all court proceedings that the dog is being starved and try to secure a warrant.
Note: PAWS does not have legal authority to confiscate owned animals who are neglected or abused. This has to be coordinated with police and proper charges have to be filed in order for the animal to be taken out of harm's way. Without a written affidavit and witness willing to come forward, PAWS cannot forge ahead with further legal action. PAWS is not like animal cops or SPCAs you see on tv - those orgs have funding from their govt and support from their police. In truth, the proper government agency that should receive these reports and who has the authority to take action regarding animal welfare concerns is the Bureau of Animal Industry - Animal Welfare Division - tel. # (02) 926-1522; Office of the Director tel. # (02) 926-6833 / (02) 928-2429.
Please let us know if you can make a friendly approach. If not, please be prepared to execute an affidavit stating that you have personal knowledge that the dog isn't being fed (i.e. state circumstances why you know this) and submit to us.
A third option would be for PAWS to send a warning letter, but from experience, this 'spooks' the owner and also results in a "disappearing act" for the dog. We would recommend trying the friendly approach first. If the owner can be educated about responsible pet ownership (*please be careful not to sound as if you are reprimanding the owner when you do the initial approach), it is the dogs that will benefit from your diplomatic approach and you will get all the information needed for a complete report.
The first line of aid for the neglected animal is YOU - the informant/concerned citizen. We expect all informants/concerned citizens reporting to us to take proactive steps in order to help the animals without waiting for PAWS' response, since you are already in the location where the neglect is occurring.
Kindly remember that PAWS volunteers are ordinary citizens just like you who have taken their concern one step further by speaking up for the animal. =)
In summary, the options you have are:
1. Try the friendly approach.
Example: Offer food and/or water. Offer to help build a proper shelter. Offer to help bring the animal to a vet -- For Metro Manila cases: The PAWS Clinic is a low-cost clinic open for consultations from 1:00-3:00pm on Mon-Tues-Thurs-Fri-Sat except holidays. Other low-cost clinics are UP Vet (in Diliman), PSPCA (in Recto) or the city vets. For those in the provinces, approach your City Vet Office for lower cost vet services compared to private clinics. Enlighten pet owner that neglect or cruelty is a violation of The Animal Welfare Act (RA8485) and that it would be better if he/she can improve pet's living conditions so as not to be charged.
2. Call in 3rd party such as PAWS (if in Metro Manila) and barangay for visit (we try to keep it friendly but a lot turn hostile at being confronted)
Note:
PAWS is a volunteer-based organization so we do use the barangay a lot (Barangay officials, unlike PAWS volunteers who are unpaid and have regular day-jobs, are mandated to check on violations of the law - a way of making your taxes work for you and impress upon government officials that animal welfare concerns are important to their voters).
For Metro Manila cases, if you choose PAWS, please make sure you have submitted an affidavit first (link for Affidavit on Pet Neglect) because PAWS would want to be ready to file criminal charges in case talking with the owner does not work. For cases outside Metro Manila, please provide transport for the PAWS representative or call PAWS for guidance on how to file cases yourself.
If you (the informant) wants PAWS to do an ocular inspection (within Metro Manila), serve a warning letter and/or investigate - we would need your help by providing ALL of the following info:
- your name and contact # (landline and cell#) - for coordination
- name and complete address of neglectful pet owner - we cannot write warning letters addressed to To Whom It May Concern
- barangay official's name / contact #s / barangay hall address -- for escort or back up assistance if necessary in case the offender is uncooperative or combative, our volunteers are ordinary citizens, or if the owner is not home when our team arrives, so the barangay is enlisted to serve letter, monitor, report back to us
- witness affidavit (click here for a sample in English) / click here for a sample in Filipino)- The witness affidavit is a document containing the FACTS - the details of the cruelty or neglect (dates, time of day, location, who committed the act, actions observed, etc). The affidavit must be BRIEF, PRECISE and leaves no room for doubt (in terms of the guilt of the neglectful pet owner). We need this in our possession prior to deployment because this is a supporting document in case we have to coordinate with the police to seize the pet and file charges. The police will not likely respond to animal welfare concerns unless we have a ready legal supporting document to present.
- YES or NO? -- Are you willing to foster or find a fosterer for the animal that will be rescued or confiscated from the owner? Fosterers are needed if and when a) the reported animal will be given up willingly by neglectful pet owner, b) the reported animal will be confiscated legally with the help of the police and with witness affidavit on hand, and c) the shelter is full and the reported animal cannot be admitted into the shelter.
Usually, what happens without an affidavit from you is this:
- We knock on door or ask Barangay to knock on door to ask about 'alleged' animal cruelty or neglect.
- Owner makes some excuse that the neighbor was just exaggerating and explains that the animal is not being neglected or cruelly-treated.
Know that a warning letter from PAWS may not even elicit a response unless follow up letters mentioning the filing of charges is brought up. This is why we need the witness affidavit leading in case we have to proceed with filing criminal charges.
Your identity as the informant is NOT REVEALED, AND IS KEPT CONFIDENTIAL during the initial stages (warning letter, ocular inspection).
3. File charges. Filing charges consist of executing an affidavit and swearing before a Prosecutor. We can help you do this (i.e. we will have your affidavit checked for free). No expense involved except for time spent, transport on both our parts. PAWS assists complainants in court cases.
Please send email with what you decide to do, and your affidavit should you choose to help bring the animal offenders to justice ---
TO: [email protected]
CC: [email protected]
Thank you.
* * * * * * *
PAWS urges concerned citizens/animal lovers to be the proactive partners in promoting animal welfare by providing the necessary information, initiative to enlighten, intervene and/or take action and willing to come forward as witnesses in cases of cruelty, abuse, neglect and imminent danger.
We always advise our volunteers and concerned citizens alike to thoroughly assess the situation whenever a suspected case of animal cruelty or neglect is apparent. We also strongly encourage people to exert an effort in communicating with pet owners, or ask help from neighbors or local authorities who might be able to assist in these types of events.
After one has assessed the situation and/or has talked to a neighbor/home association/barangay or has confirmed the neglect, we ask that you email complete details - what, where, when, who. As mentioned above, it is important to provide the name, contact # and address of the persons involved as well as your witness affidavit.
We try to reply to emails in a timely manner (within 48 hours). Please remember PAWS is a volunteer-based organization with limited resources. More often than not, there are only a few people having to attend meetings and hearings, check email, take calls, man the shelter, assign and monitor activities of volunteers among other responsibilities which may or may not be related to the shelter.
WHY DO I HAVE TO EXECUTE AN AFFIDAVIT?
We cannot emphasize enough that without affidavit from a willing eyewitness, PAWS cannot go and threaten to file a case against stubborn pet owners. Please understand that making empty threats ruin credibility. Case cannot be filed without eyewitnesses willing to swear before the Prosecutor about their personal knowledge on the case. This is why we want complainants and concerned animal lovers to be ready with an affidavit so we can be ready for a court case if and when the animal offender calls us on this.
Please accomplish an afffidavit so that we can have this ready before we call the barangay and talk with the owner. Please don't forget to give us the telephone number of your barangay officials. We will not need to use your affidavit if the animal offender or neglectful pet owner is cooperative and improves the living conditions of his/her pet.
Please accomplish an afffidavit so that we can have this ready before we call the barangay and talk with the owner. Please don't forget to give us the telephone number of your barangay officials. We will not need to use your affidavit if the animal offender or neglectful pet owner is cooperative and improves the living conditions of his/her pet.
WHY REPORTS SHOULD NOT BE ANONYMOUS
We
consider all reports and identities confidential. Informants have to
entrust us with their names. PAWS will never pass on the names and
contact info of informants or witnesses to the offenders.
The name and contact info of the person reporting a case to us is needed to help coordinate investigations and to ensure there is a witness who can testify in court so that the offenders will be found guilty by the judge.
The accused only learns of the identity of the witness when the case has been filed at the City Prosecutor's Office. This is because it is the right of the accused to know who has borne witness against him.
Future reports with "anonymous", "secret" o "codename" senders will no longer be entertained because such informants don't help us file cases and bring perpetrators to justice.
The name and contact info of the person reporting a case to us is needed to help coordinate investigations and to ensure there is a witness who can testify in court so that the offenders will be found guilty by the judge.
The accused only learns of the identity of the witness when the case has been filed at the City Prosecutor's Office. This is because it is the right of the accused to know who has borne witness against him.
Future reports with "anonymous", "secret" o "codename" senders will no longer be entertained because such informants don't help us file cases and bring perpetrators to justice.
DIFFERENT SCENARIOS WHEN ONE REPORTS NEGLECT TO PAWS
After informant or concerned citizen has tried the friendly approach and it did not work....
AND
After informant or concerned citizen has provided PAWS with ALL INFORMATION and AFFIDAVIT...
Using the witness affidavit and filing charges is the last resort if pet owner clearly will not cooperate. We do not want it to come to this and as mentioned, we always hope that the friendly approach by concerned citizens works. Many cases of pet neglect have been sorted out just by the friendly approach.
AND
After informant or concerned citizen has provided PAWS with ALL INFORMATION and AFFIDAVIT...
- CASE SCENARIO #1: If pet owner was just ignorant and/or agrees to stop neglecting his pets and improves the situation of his/her dogs - then PAWS just makes a follow-up visit to ensure pets are no longer being neglected. Affidavit of concerned citizen is not used.
- CASE SCENARIO #2: If pet owner admits to the pet neglect and admits he cannot properly provide for the pets, and agrees to turn-over his pet to PAWS (depending on available space at the shelter OR if there is a willing fosterer already on standby) - then PAWS has pet owner sign an agreement that he is turning over his pet willingly, and that he will not buy or bring a pet into his home unless he can responsibly and properly care for the pet or else charges will be filed against him as a violation of RA8485 The Animal Welfare Act. Affidavit of concerned citizen is not used.
- CASE SCENARIO #3: If pet owner does not improve pet's situation despite friendly discussion, is defensive, ignores warning letter, denies that any neglect is happening, challenges PAWS to prove that he is neglecting his pet, challenges PAWS to sue him and file charges - then PAWS will not hesitate to file charges with the help of the concerned citizen who is a willing witness to the pet neglect. Affidavit of concerned citizen shall be submitted to the City Prosecutor's Office in order to file a case against the neglectful pet owner. Pet can be legally confiscated, but again, still pending space at the shelter or available fosterer.
Using the witness affidavit and filing charges is the last resort if pet owner clearly will not cooperate. We do not want it to come to this and as mentioned, we always hope that the friendly approach by concerned citizens works. Many cases of pet neglect have been sorted out just by the friendly approach.
SAMPLE WITNESS AFFIDAVIT OF NEGLECT
Shella - neglected dog in Taguig.
STAMP OUT PET NEGLECT. SPEAK UP FOR THE ANIMALS.
Susan was one of those who used to watch helplessly as the condition of her neighbor's dog deteriorated. She pleaded with her neighbor and tried to educate her but her pleas fell on deaf ears.
In the end though, Susan realized that if she did not stand up for Shella the dog, the irresponsible neighbor would just keep on acquiring dogs and neglecting them.
Pet neglect is a crime under the Animal Welfare Act or RA 8485 but hardly any one files a case for pet neglect out of fear of getting into a fight with their neighbors.
PAWS helped Susan file the case in court and put Shella into protective custody.
"Akala ko talaga, hopeless na, (I thought the situation was hopeless)" she said to us when she visited and stopped when she saw Shella in her kennel at the shelter. The dog instantly recognized her 'feeder' and rescuer.
"Ang ganda na niya (She's so pretty now)," a teary-eyed Susan said when we took the photo below.
Shella's case is an example of CASE SCENARIO #3.
CLICK HERE FOR SAMPLE AFFIDAVIT IN FILIPINO.
Susan was one of those who used to watch helplessly as the condition of her neighbor's dog deteriorated. She pleaded with her neighbor and tried to educate her but her pleas fell on deaf ears.
In the end though, Susan realized that if she did not stand up for Shella the dog, the irresponsible neighbor would just keep on acquiring dogs and neglecting them.
Pet neglect is a crime under the Animal Welfare Act or RA 8485 but hardly any one files a case for pet neglect out of fear of getting into a fight with their neighbors.
PAWS helped Susan file the case in court and put Shella into protective custody.
"Akala ko talaga, hopeless na, (I thought the situation was hopeless)" she said to us when she visited and stopped when she saw Shella in her kennel at the shelter. The dog instantly recognized her 'feeder' and rescuer.
"Ang ganda na niya (She's so pretty now)," a teary-eyed Susan said when we took the photo below.
Shella's case is an example of CASE SCENARIO #3.
CLICK HERE FOR SAMPLE AFFIDAVIT IN FILIPINO.