Philippine Animal Welfare Society (PAWS) - FREQUENTLY ASKED QUESTIONS (FAQS)
  • HOME
  • COMMON PUBLIC MISCONCEPTIONS ABOUT PAWS
  • ADOPTION: How do I adopt from PAWS?
    • How can I adopt a dog/cat, I don't live in Manila?
  • ADMISSION / ABANDONMENT: Can PAWS adopt/take my pet? Can I donate my pet to PAWS?
    • ADMISSION Policy and REHOMING ASSISTANCE Policy
    • ADMISSION AND REHOMING: 11 Reasons PAWS Cannot "Adopt" Your Pet
    • CAN PAWS TAKE MY PET? [VIDEO]
    • Nag-aampon o tumatanggap ba ng aso o pusa ang PAWS?
    • Aggressive (Matapang/Wild) Dog. Can we surrender?
  • ANIMAL CONTROL VS ANIMAL WELFARE
  • ANIMAL WELFARE LAWS
  • BRANCH OF PAWS: Are there other PAWS branches? Sana may PAWS dito!
  • CITY POUND: Help! My dog was caught and was taken to the pound. Is this right/legal?
    • HOW NOT TO REPORT ABOUT THE CITY POUND
    • BACOLOD CITY POUND EMAIL FROM GLENN
  • CRUELTY: Hit-and-Run Case
  • CRUELTY: How To Report Animal Cruelty + Calling 117
  • CRUELTY: Online photos / videos / links, what can I do about these?
    • Online Cruelty: CRUSH VIDEOS
    • Online Cruelty: Marie Jhane Gonzales fb post (dog who ate slippers)
    • Online Cruelty: PAWS Response to Facebook Crush Video
  • DOG BITES: Help! I was bitten by a dog. What do I do?
  • DONATE: How can I donate to PAWS?
  • FOSTER: Temporarily keeping a rescue is one of the most important things a volunteer or concerned citizen can do. What does it take to foster?
  • HOARDING AND IRRESPONSIBLE RESCUING
  • HUMANE EDUCATION - BARANGAYS / SUBDIVISIONS : Does PAWS give seminars for barangays on animal care, catching of strays, responsible pet ownership?
  • HUMANE EDUCATION: School Tours / Student Interviews / School Visits
  • NEGLECT: My neighbor is beating their pet. My neighbor is not giving food/water/shelter.
    • NEGLECT (TAGALOG): May nakita akong alagang aso/pusa na pinapabayaan
    • NEGLECT CASE: HOW NOT TO REPORT
  • NEGLECT: Pet shops (Animals are malnourished, not fed, kept in small/cramped cages, etc.)
  • NEIGHBOR COMPLAINING ABOUT OUR PETS
  • PET SHOPS / PETS FOR SALE: Is it ok to buy from a pet shop? Is it legal to sell animals in the streets?
    • How do we get rid of puppy mills?
    • I did my research and I really want a purebreed. Any tips on how to choose?
  • REHOMING ASSISTANCE
  • RESPONSIBLE PET OWNERSHIP
    • Responsibilities of a Pet Owner (RA9482 The Anti Rabies Act)
    • PROOF OF OWNERSHIP
  • RESPONSIBLE RESCUING
  • SHELTER CLEANING PROGRAM
  • SHELTER FEEDING PROGRAM
  • SICK PET: Help, my pet is sick. What do I do?
    • (Tagalog) Maysakit ang alaga
  • SPAY/NEUTER: Benefits
    • SPAY/NEUTER: What to expect / How much?
    • SPAY/NEUTER: When will there be an Outreach here in my province?
    • SPAY/NEUTER: When is the next free spay/neuter at PAWS? Sana meron din dito sa province namin.
    • S/N Outreach: How much will it cost, How to organize?
  • STRAY-RESCUE: What To Do With Rescues and Stray Emergencies
    • STRAY-RESCUE: How do I admit this poor puppy/kitten/cat/dog I saw on the streets?
    • STRAYS - How to get them off the streets?
    • STRAYS: Why are there stray cats and dogs?
    • ACTUAL REPORT: Dog with cyst. Need assistance.
    • ACTUAL REPORT: Abandoned dog
    • ACTUAL REPORT: Run-over stray dog with bone sticking out
    • ACTUAL REPORT: Stray dog in bad condition beside hospital
  • STRAY/RESCUE: Dog/Cat Stuck In Tree/Roof/Sewer/Creek/Etc
  • STRAYS/PETS OUT IN THE RAIN/TYPHOON
  • STRAY CATS: Trap-Neuter-Return (TNR)
  • TNR - How to do community TNR
  • VET SERVICES: Does PAWS offer vet services?
  • VET MALPRACTICE: My pet died at the vet, I think this is negligence, how can I complain about it?
  • VOLUNTEER: How do I become a PAWS volunteer? / I'm not from Manila, how can I volunteer? / Can kids volunteer?
  • WHY DO DOGS BITE?
  • ABANDONED DOGS, PUPPIES, CATS, KITTENS - Can PAWS rescue them?
  • ABANDONED NURSING KITTENS: Help! I found these little kittens and I don't know how to take care of them.
  • BABIES AND PETS
  • BEHAVIOR AND TRAINING: My dog has biting/aggressive problems, etc? What do I do?
  • BOARDING: Can I board my pet at PAWS? Can my pet stay temporarily at PAWS?
  • BURIAL/CREMATION: Does PAWS offer these services?
  • CONDO DOES NOT ALLOW PETS
  • DR. DOG : How can my dog be a part of the Dr. Dog Program?
  • EXOTIC PETS: Is it legal to keep exotic animals?
  • FOUND PET
  • LOST PET: My pet is missing. Can you help me?
  • NEW YEAR'S TIPS
  • ON DOLPHINS, COCKFIGHTING, ETC.
  • PAWS LOGO: Can our group use the PAWS logo for our event that will benefit PAWS? Can I use the PAWS logo for my blog?
  • TRAVEL WITH PET
  • PAWS Facebook Posting Guidelines
  • PREPARING FOR DISASTERS
  • 5 Freedoms

ONLINE PHOTOS/VIDEOS/LINKS DEPICTING CRUELTY

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WHAT CONCERNED CITIZENS SHOULD DO WHEN ENCOUNTERING LINKS/PHOTOS/VIDEOS SHOWING GROSS NEGLECT / ANIMAL CRUELTY ONLINE

(i.e., Facebook posts, blog posts, case of Joseph Candare and UP cat, case of Jerzon Senador who hung his puppy on a clothesline, comment exchange of 2 female students saying they kicked a pregnant cat, etc)


  • Report to the government agency who is actually responsible for animal welfare concerns and for implementing the Animal Welfare Act: Bureau of Animal Industry - Animal Welfare Division (BAI-AWD) - tel. # (02) 926-1522; Office of the Director tel. # (02) 926-6833 / (02) 928-2429. Or do a search online for BAI-AWD contact information.

  • Ask proper law-enforcement authorities (i.e., police) to investigate and take action

  • Should you choose to report to an NGO like PAWS - Please send concrete information instead of reposting or forwarding photos/links. Find out what was going on, verify, obtain the necessary details. What your report should contain:
    1) specific information about the people involved (name, complete address, contact info, other info that can help us locate said person, not just the Facebook link or screenshot),
    2) where this occurred in the Philippines, and
    3) possible witnesses who can execute affidavits to help us bring these people to justice.
    PAWS would be glad to assist and proceed with proper legal course of action as long as there is complete information and the witness affidavit is prepared. Without an affidavit, sadly, posting horrible pics/videos and sharing stories online until they are viral is not enough to file a case and prosecute animal offenders.
    Photos and videos are only supporting evidence to an affidavit.

  • Some may ask "Then why was PAWS able to file charges against UP student Joseph Candare who blogged about stomping a kitten to death and Jerzon Senador who posted a photo of his puppy hanging on the clothesline?" Answer: Because witnesses came forward and submitted affidavits.

    If there is a witness that can be convinced to execute an affidavit describing the actions of the animal offenders that he/she personally saw happen, PAWS will help review and revise the documents so that charges can be filed. We have had successful filings of cases before (like the case of the convicted DepEd employee, Mel Reyes, whose dog-beating video went viral 2 years ago) because witnesses stepped forward with their affidavits.

    So before sending in the report, ask this first: Is there a witness or someone with personal knowledge of the act willing to submit an affidavit? Will I be providing concrete specific information together with this link/photo to help PAWS file a case? Am I willing to submit an affidavit and swear having personal knowledge of the cruel act?
    If so, please send the affidavit with name/address of offenders TO: [email protected] CC: [email protected].

    READ: HOW TO REPORT ANIMAL CRUELTY (for a Sample Affidavit and information you need to provide to PAWS)

  • Concerned animal lovers can repost the photos/links in their own personal social networks to help raise awareness of an issue, but not to cyberbully.

    In the case of Facebook especially, we request that once one sees a link/photo already posted to PAWS by another poster (and we highly encourage posters to please read previous comments before posting), to refrain from reposting the same.

    PAWS Staff/Volunteers try to check on reports as soon as possible, and despite well-meaning citizens who want to help the animals by reposting links, getting these repeated links/images and entertaining each report that comes in on the same case actually slows efforts to check other reports (i.e., another cat/dog/kitten/puppy needs rescue, another cruelty case, etc) and help others in need. Repeated posts made in the PAWS Facebook will be deleted. Links/photos that did not occur in the Philippines will also be deleted.



  • Those who are recording video or taking photo of animal cruelty that is currently happening in their area: you are the first line of assistance for the animal. We trust and hope that you can intervene to prevent the animal from suffering further or at least have called law enforcement authorities (police, barangay). And before posting that video or photo on Facebook, we hope you will be ready to prepare an affidavit regarding what you have witnessed so that a case can be filed. Viral videos don't get justice for the animal, filing cases will.

A FRIENDLY REMINDER:
  • PAWS is usually among the first parties to receive alerts anyway before they even go viral. Just because we don't post it on our wall, it doesn't mean it has not been brought to our attention.  We just opt to be responsible and choose not to discriminately broadcast it to the public without verification, concrete info and affidavit from witness.  
  • Always bear in mind that PAWS is a private volunteer-based non-profit non-government organization with limited manpower, space and resources, relying on funds coming from donations and the availability of unpaid volunteers (students, professionals, ordinary people just like you) who give of their time when able.  PAWS has 1 volunteer lawyer, 1 vet on regular duty seeing to the 300+ shelter animals and the patients of the low-cost clinic, 1 service van used daily for rescues, important errands, ocular inspections and serving warning notices to alleged offenders, 4 animal caretakers and a skeletal office staff (usually there is only 1 person in the office answering calls, attending to patients, attending to visitors aside from admin work).

    That's why we need concerned citizens to push their concern a step up towards concrete help from their level, beyond reporting, and actively contribute in the judicial process. We appeal for concrete actions from concerned citizens instead of sending a report saying "paki-check / please investigate / please take action". Like with any crime, an affidavit is needed to file a case. If there is no affidavit, we are sorry but we cannot help file the case.
  • As an organization with track record and credibility, PAWS will not ride in the bandwagon of cyberbullying, which can be unhelpful and possibly detrimental in actually filing a case versus animal offenders. Before making an announcement in our social networking sites, PAWS believes in verifying facts first. It is just fair to all parties that accusations are verified and there is actual proof of the offender committing animal cruelty/neglect (this is why witnesses or people with personal knowledge of the act who are willing to submit affidavits are important). Cyberbullying will not get animal offenders in jail. Making videos and photos viral and cyberbullying will also give the offending party the heads up to whitewash or cover up their crimes, will give them the attention that they are craving for (thus posting in public), will alert them to go into hiding, or worse to threaten those who are willing to testify. If animal cruelty/neglect occurs in schools or offices, and cyberbullying by individuals or Facebook pages is initiated (regardless if they are well-meaning and just want to help the animals), know that the school/office may become evasive and uncooperative because the name of their institution/company is being dragged into the issue and they may refuse any chance at education because they would think it as a tactic to enter their territory and further investigate the case.

Important: Reports should not be anonymous. We consider all reports and identities confidential until case reaches court hearing/witness takes the stand. Informants have to entrust us with their names, PAWS will never pass on the names and contact info of those reporting to the offenders. Future reports with "anonymous",  "secret" o "codename" senders will no longer be entertained because such informants don't help us file cases and bring perpetrators to justice. 

If you think you can help us get an affidavit from a possible witness to the crime you are reporting or witnesses to future viral videos posted on the net, please do contact us through email. If you think that, despite our limitations, it is important to support our current volunteer legal team's work (of attending hearings, helping craft reply-affidavits and other documents to get a conviction for animal offenders in court), you may click on the Support PAWS button. Any amount would help us continue our legal battles which often takes years before a conviction is secured.

SUPPORT PAWS
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